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Where to send your Medical Card forms and who to contact

This page explains where to send Medical Card and GP Visit Card forms and who you can contact for help.

Use this topic if you or someone you support:
  • Have completed an MC1 application form, review form or Change of Doctor form and are ready to post it
  • Need contact details for the National Medical Card Unit or HSE Eligibility Unit
  • Want to know where to go for face to face support

If you applied online, you usually do not need to post the form as well. Keep your reference number and copies of anything you uploaded.

Where to send your forms

For most people in Ireland, you send Medical Card forms by post to the National Medical Card Unit.

National Medical Card Unit
(Postal applications)
PO Box 11745
Finglas
Dublin 11
D11 XKF3

Always check:

  • The back page of your form or letter in case a newer address is printed there
  • Any return envelope supplied with your form

When posting your form:

  • Use the official envelope if one is supplied
  • Write your name and PPS number clearly on the form, and on any extra pages
  • Keep copies of your completed form and supporting documents where possible
  • Post it before the reply date shown on your letter

If your form tells you to return it to a different address or office, follow those instructions instead.

How to contact the National Medical Card Unit or Eligibility Unit

You can contact the National Medical Card Unit or the HSE Eligibility Unit if you need to:

  • Check which form or route you should use
  • Ask if a posted form or documents have been received
  • Get help if you are struggling with the application or review process

Typical contact details are:

National Medical Card Unit
Email. As listed on your latest HSE letter or on the HSE website

HSE Eligibility Unit
Phone. As listed on your latest HSE letter or on the HSE website

Because phone numbers and email addresses can change, always use the details on:

  • Your most recent HSE letter or form, or
  • The Medical Card section of the HSE website

If you are not comfortable phoning or emailing, you can ask a trusted person or support worker to contact them on your behalf.

Where to get face to face help

If you prefer to talk to someone in person, you can go to:

  • Your local Citizens Information Centre
  • Your local Health Office or public HSE clinic

Staff there can:

  • Help you choose the correct form or route
  • Explain what proofs or medical reports you may need
  • Check that you have filled in the form correctly before you post it
  • Help you understand any review or decision letters you receive

You can find your nearest office on:

  • The Citizens Information website, or
  • The HSE website under Medical Cards