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2-minute check. What happened?

Take a breath. you do not need to be perfectly sure. Answer these in order. stop as soon as one matches.

If you feel in immediate danger

Call 999 or 112.

A helpful rule

Real organisations do not rush you.
Scammers push urgency, fear, and secrecy. you are allowed to slow down.

The 2-minute check

Answer in order. if the answer is no, open the next question.

1. Did you share a code, PIN, password, or bank login?

If yes, do this now.Money at risk. What to do right now

2. Did you enter card details, or approve a payment you now regret?

If yes, do this now - Money at risk. What to do right now

3. Can you not log in, or do you see unusual activity on an account?

If yes, do this now - Account hacked

4. Did you click a link, open an attachment, or install an app you now regret?

If yes, do this now - Malware, remote access, ransomware

Important

  • Do not keep following instructions from the caller or message sender.
5. Did you only receive a suspicious message or call, with no details shared?

If yes, go here: Scam types

If you are still unsure

If none of the questions matched, start with the safest next step.

If you want to talk to someone