Scams and fraud. What to do.

Take a breath. You are not alone. You can handle this.
Choose one box. You do not need to read the whole page.

• Money at risk. Do this first
  If you shared card details, bank login, or a one time code.
  Start now

• Not sure what happened? Start here
  Answer a few quick questions to work out the next step.
  Start 2-minute check

• Your account was hacked
  If you cannot log in, or you see unusual activity.
  Go to account help

• You received a suspicious message
  Text, email, WhatsApp, social media message, or a call.
  Browse scam types

You are not to blame

• Scams are designed to feel convincing and urgent.

• Getting caught out is common, and help is available.

• Real organisations do not rush you.
  Scammers push urgency, fear, and secrecy. You are allowed to slow down.

Save evidence (optional). 60 seconds

If you can, capture a little evidence now. It makes reporting simpler later.

• Take a screenshot of the message and sender details.
• Note the date and time.
• Keep any bank alerts or transaction screenshots.

Important

• If you want to share evidence with someone you trust, share a screenshot. Do not forward a live link.
• Do not share screenshots that include one-time codes, PINs, or passwords.

Tip

If you want a simple place to write everything down, use: Report and record. Simple incident log

If you want to talk to someone

• If money or accounts are involved, start with: What to do right now
• If you believe a crime happened, you can report to your local Garda station and bring your evidence.
• If you want to make a quick record for yourself, use: Report and record. Simple incident log
• If you feel in danger, call 999 or 112.